Reduce Consumer Return Fees and Grow Profits

Brand Focus Digital is constantly seeking innovative solutions for our Amazon brands. That’s why we’re excited to announce that we’re now partnering with Onsite Support (the company that brought you DimeTyd, Seller Locker, and Seller Bench). Onsite Support is a game-changer to protect your profits and combat Amazon’s new return fees. Additionally, our solution allows Amazon sellers to chat directly with buyers in particular. The solution allows sellers to:
- Redirect with frustrated customers: You can connect directly with Amazon customers using the GET PRODUCT SUPPORT button on the Amazon order page.
- Reduce return costs: You can achieve a 15-20% annual reduction in return costs, potentially saving $50,000 to $350,000 or more.
- Prevent negative reviews: Turn upset customers into brand advocates with your personalized support page, improving customer satisfaction and product ratings.
- Innovate with AI solutions: Onsite is doing incredible things with AI, including creating product expert bots that help customers troubleshoot issues or get assistance with installation questions.
Over 500+ brands like yours have already saved significantly on return costs, reducing profit leakage, and driving success.
Special pricing available for Brand Focus Digital clients! Email clint@brandfocusdigital.com today.
Contact Brand Focus Digital Today
Brand Focus Digital helps manufacturers sell their products easier and more efficiently on Amazon and other online retailers - in North America and across the globe. We work tirelessly and diligently with the makers of (and not limited to):
- Food products
- Pet related merchandise
- Health and Beauty products
- Outdoor gear
BFD’s talent has decades of experience working at Amazon as well as other online retailers. In partnership, we deliver comprehensive solutions to maximize profits for your brands. Contact us now to get the help that truly makes a difference.








